Please read the following terms and condition of service. By registering as a member of EIGODO, you agree to these terms and conditions.
EIGODO as well as its services (The Service) are provided by Effect Plan Ltd (The Company). The following terms and conditions set out the rules for the use of The Service by the registered members (The Member).
In order to make use of The Service, The Member shall comply with these terms and conditions. The content of the The Company’s website in its entirety as well as all E-Mails The Company may send out to The Member will also constitute the terms and conditions.
The Company reserves the right to change the terms and conditions without prior consent of The Member. If any of the terms and conditions set out in this document conflict with any newer versions, the most up to date terms will prevail.
Unless The Company otherwise dictates, the new terms and conditions will override the old with immediate effect upon publication on The Company’s website.
Any person wishing to register for The Service will install Skype, a free software application for online calls, on their computer device and complete the appropriate member application process with The Company.
At the time of member registration, each prospective member ensures that s/he has access to appropriate communication systems needed for The Service.
By registering as a member (or pre-registering to become a member) of EIGODO, you agree to these terms and conditions.
It is not permitted for any one person to register for membership and claim the free trial period more than once. If any person claims multiple free trial periods under false pretences, the said individual will compensate The Company for the damages.
The Company may decline a membership application if:
An existing member applies under a deferent name;
The application form includes errors, omission or falsehood;
There is a risk to the smooth-running of The Service;
The person has previously been expelled from The Service;
or The Company deems the application inappropriate for a reason other than those listed above.
The Service commences on the date The Company notifies The Member upon completion of the member registration by E-Mail.
There is no expiration date for the provision of The Service, however, The Company may decide to delete the member information without prior notice to The Member if there is a period of inactivity on the booking system of over 6 months.
There is no specific cancellation (de-registration) process. In accordance with Clause 7, The Company may de-register a member if there is a prolonged period of inactivity on the booking system.
The Company shall not give refunds for ‘Points’ already purchased by The Member, whether or not they have been redeemed. There will be no refunds on missed or partially-missed lessons due to malfunctioning of The Member’s communication systems, Internet connection and/or the software system.
The Member purchases from The Company the ‘ Points’ by a credit/debit card or by a bank transfer. The ‘Points’ are redeemed by booking lessons.
The ‘Points’ will be returned to The Member if s/he cancels a lesson by submitting a ‘Cancellation Form’ within a specified time period set by The Company.
If the teacher fails to attend the lesson, or The Company fails in its duty to provide adequate lessons, the amount of ‘Points’ deemed appropriate by The Company will be returned to The Member.
The Member checks for lesson times, duration of the lesson, lesson fee etc. on The Company’s website.
The lesson will finish at the scheduled time even when The Member attends the lesson late. There will be no return on the ‘Points’ for the lost time.
If The Service is disrupted due to an emergency situation within the country where the lesson is provided, such as sudden or unexpected systems failure, national emergency or natural disaster, which are of no fault on The Company’s part, The Member and The Company will discuss a solution by way of returning of the ‘Points’ or rescheduling the lesson.
If The Company decides to cancel a lesson, The Company will return the ‘Points’ to The Member for the missed lesson. The Company shall not be responsible for any damages even when the cancellation is abrupt.
The Member ensures that her/his communication systems and equipments are running smoothly before attending each lesson. There will be no return of the ‘Points’ if The Company deems that the missed lesson was caused by the system and/or equipment failure on The Member’s part.
The Company waives the rights to protect any files, videos, and images uploaded or submitted to the teacher whether or not they are published on The Company’s website.
When The Company’s website becomes inaccessible due to a server connection error, The Company will work to resolve the error but will not compensate The Member for any loss of opportunity.
The Company will handle the private information of The Member according to its Data Protection Policy. The Company’s Data Protection Policy does not cover any private information The Member may share with the teacher.
The copyright and the ownership of the registered trade marks, logos and descriptions relating to The Service belong to The Company. The Member is not permitted to copy or redistribute them in any way or form.
If any of the following applies, The Company will cease the provision of The Service to The Member without prior notice, and/or de-register The Member from The Service. There will be no reimbursement made for the ‘Points’ already purchased by The Member.
If it comes to light that the membership has previously been terminated due to a breach of terms and conditions etc;
The application has been based on falsehood;
If The Member redistributes or deletes the information obtained through The Service, or attempts to do so;
If The Member infringes on the copyright, trademark rights or intellectual properties of The Company or a third party including other members and teachers, or attempts to do so;
If The Member damages the reputation and integrity of a third party or The Company by ways of discrimination or slandering, or attempts to do so;
If The Member violates the assets, privacy, portrait rights or publicity right of a third party or The Company, or attempts to do so;
If The Member commits fraud, or violates the law by transmitting images or documents of pornographic nature or of child abuse, or attempts to do so;
If The Member commits any other actions against the law and regulation or public order and morality;
If The Member mediates between other members or/and teachers and direct or/and indirect competitors;
Any other instances in which The Company deems inappropriate to continue the provision of The Service or the membership.
If there is any doubt as to the interpretation of the terms and conditions or of matters outside of these terms, The Member and The Company will discuss a resolution in good faith. If a dispute arises, the first trial shall be held at the exclusive agreement jurisdictional court within the Saitama Prefecture District Court.
Version 1 - Effective as of 2 December 2014